ABOUT US About us
When we talk about ourselves, it's not just about what we do—it's about who we are.
We're a group of people with stories, passions, and a shared journey.
But our work is only one part of the picture. What truly defines us is the path we've taken, the values we hold, and the future we're building together.
DREAM Our Vision
To become Southeast Asia’s most trusted and visionary hotel management firm — partnering with bold, like-minded owners to design, and operate soulful properties that embrace facts of hospitality, where sweet experiences and emotional storytelling drive true success.
ACTION Our Vision
We partner with visionary hotel owners to turn boutique properties into iconic destinations. Through ethical leadership, trend-savvy branding, and heartfelt hospitality, we unlock profitability and elevate hotels with charm, character, and soul into unforgettable guest experiences.
Facts Our Philosophy
Hospitality is an art — blending purpose, profit, and emotion.
We manage boutique/concept hotels with soul, partnering with owners who value integrity, creativity, and connection. Every space we touch becomes a story-driven experience that guests love and owners grow from.
2009-2011
Mai-BS (Thailand)
Hotel Consultants
This company was co-founded by Klaus R. Rauter and a Thai partner with a shared vision: to deliver ethical, forward-thinking hotel consulting tailored for boutique properties with heart and soul.
2011-2019
Mai-BS & Andacura
Consultation & Management
After one of the founding partners stepped away, the company embraced a bold new direction — evolving into a highly successful boutique hotel consultancy and management firm, known for its visionary approach, ethical leadership, and transformative results..
2019
New Shareholders,
Covid-19 & Cancer by CEO
A bold decision to sell shares in pursuit of rapid growth, coupled with the devastating impact of COVID-19, marked a turning point for the company. What began with vision and ambition was ultimately undone by global upheaval, strategic missteps, and a personal battle with cancer — a perfect storm that brought a powerful chapter to a close.
2020-2025
Recall Hotels
A new start...
We couldn’t turn our backs on the clients who had placed their trust in us. Out of that loyalty, Recall Hotels was born — a company founded to support them through uncertainty. Many of those clients immediately signed new management contracts with us, and to this day, they remain valued partners. While Recall didn’t scale significantly, its heart never wavered. For five years, the CEO underwent intensive cancer treatment in Europe, and during that time, the company focused on stability, integrity, and honoring its commitments above all else.
2026
We’re on the brink of something extraordinary.
New Look, Better Future
The Recall brand is entering a bold new chapter.
We’re refining and elevating everything we stand for — with a fresh identity, renewed energy, and a full team ready to deliver. In 2026, we’ll take on two new management contracts, and by March, we’ll relaunch our hotel consultancy division to support owners with visionary strategies and heartfelt expertise. This is more than a comeback — it’s a return to our former glory, powered by new concepts, vibrant ideas, and an unwavering commitment to soulful hospitality.
The Team The Minds Behind the Magic
Perfection isn’t the goal — balance is. The strongest teams are built when each member’s strengths support another’s weaknesses.
Klaus R. Rauter
and forward thinker
From chef to F&B Director. From EAM to Group General Manager. From a hesitant entrepreneur to a confident visionary. It’s a journey defined by growth, grit, and bold reinvention — proof that passion and perseverance can shape extraordinary leadership.
Khun Ouy
and Revenue Creator
From reservation clerk to master of the game, Khun Oey has rewritten the playbook in hotel sales and marketing. Fearless, strategic, and relentlessly driven, she doesn’t just follow trends — she sets them, breaking conventions to deliver what others only dream of.
Khun May
and Business Stabilizer
From sales clerk to hotel owner, from colleague to trusted friend — Khun May’s professional presence has shaped our business for over 15 years. Her influence runs deep, guiding us with wisdom, loyalty, and unwavering dedication
Jinchutha Sumongkol
in the Wings
With a background as a ground services manager at Bangkok Airways, Khun Ae brings deep industry insight to Recall Hotels. Her expertise in aviation makes her a trusted advisor and consultant, bridging the many connections between airlines and hospitality.
Thanya Rauter
and personal Assistant
Stepping into my father’s shoes hasn’t been easy — but now, the game is on. With pressure high and expectations even higher, I take charge: following up, organizing, communicating, and making sure every detail falls into place.
Khun Jantira
and guest relations
Khun Janthira is not only our expert in reservations; she’s also the go-to person for guests seeking guidance on what to do and how to make the most of their time in Thailand.
Under Review What Hotel Owners Say?
We reached out to hotel owners who have partnered with us in management and consulting to hear their thoughts — here’s what they had to say.
COMING SOON- Under construction
- Khun Natha
COMING SOON- Under construction
- Khun Anand
COMING SOON- Under construction
- Khun XXX
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