Building, renovating, operating, managing, or marketing a hotel or resort is a complex endeavor.
Hotel Consultation or Management
Important Info
Build or Renovate a Property
Building or renovating a property without feasibility studies, market knowledge, a solid business plan, a detailed 10-year cash flow forecast, and bank backing is often financial suicide. Many owners or developers invest in a 5-star property only to end up with a 3-star product that fails to generate a return on investment.
Architects and construction companies sometimes prioritize their own portfolios and egos over the profitability and functionality of the property. Once the project is finished, they have already made their money and often do not care about the owner's or developer's future challenges.
Owners and developers frequently overlook that 5-star hotels require 5-star staff. This necessitates generating 5-star income to provide the facilities and benefits needed to attract and retain top-tier employees. Guests need a compelling reason to choose a particular hotel.
We could provide countless other examples, but we believe you understand our point. Let's sit down and talk—it costs almost nothing considering the potential benefits, and there’s no commitment required.
Manage a Property
Years of experience in hospitality have taught us that managing retail and hospitality businesses is one of the most challenging tasks. The challenges stem from the diverse mindsets, common sense, understanding, education, social backgrounds, and perceptions of people. Guests and staff are our most important assets, but they can also create headaches due to their individual egos, expectations, dreams, skills, and understanding of the basics and their importance.
We focus on four main components in hotel management:
- Guests: Services, care, memories, and guest experiences.
- Staff: A professional human resource system without nepotism and favoritism.
- Product: Both hardware and software.
- Sales and Marketing: Essential for success.
- Wow Factors: Creating wow factors in each department.
Let’s talk and feel the needed chemistry and passion. A contract is only a formality when the chemistry works.