INFO Must-know highlights
You’ve come this far—why not keep going and discover the rest?Many hotel owners hesitate to reach out to a management company—often unsure of what they’d be committing to, what rights they’d retain, what steps to take, or how their assets will be handled. These concerns are valid.
But here’s my take: let’s sit down and talk. A conversation costs nothing. And in the end, it’s all about chemistry, shared goals, passion, and love for the business.
INFO You want to Build or Renovate?
Financial Suicide in Hospitality: What You’re Not Being ToldBuilding or renovating a property without feasibility studies, market knowledge, a solid business plan, a detailed 10-year cash flow forecast, and bank backing is often financial suicide. Many owners or developers invest in a 5-star property only to end up with a 3-star product that fails to generate a return on investment.
Architects and construction companies sometimes prioritize their own portfolios and egos over the profitability and functionality of the property. Once the project is finished, they have already made their money and often do not care about the owner's or developer's future challenges.
Owners and developers frequently overlook that 5-star hotels require 5-star staff. This necessitates generating 5-star income to provide the facilities and benefits needed to attract and retain top-tier employees. Guests need a compelling reason to choose a particular hotel.
We could provide countless other examples, but we believe you understand our point. Let's sit down and talk—it costs almost nothing considering the potential benefits, and there’s no commitment required.
INFO You need Hotel Management?
Why Smart Hotel Owners Talk to Us?Managing a hotel isn’t just about running a business—it’s about mastering complexity. With decades of hands-on experience, we understand that hospitality is one of the most demanding industries.
The challenge lies in people: diverse mindsets, expectations, backgrounds, and behaviors. Guests and staff are your greatest assets—but they can also be your biggest headaches.
That’s why our management approach is built around five core pillars:
- Guests: We create unforgettable experiences through exceptional service, care, and attention to detail.
- Staff:We implement a professional HR system that values merit—not nepotism or favoritism.
- Product: We optimize both the physical infrastructure and operational systems.
- Sales & Marketing: We drive visibility, bookings, and revenue with strategic precision.
- Wow Factors: We infuse every department with moments that surprise and delight.
Let’s sit down and talk. No pressure, no commitment—just a conversation. Because when the chemistry is right and the passion is shared, everything else is just paperwork.
Below you'll find answers to some of the most common questions people ask us. Whether you're just getting started or looking for deeper insights, this section is designed to help you feel informed and confident.
Below are some questions you might be wondering about — and we've got the answers.
We begin by serving as your loyal consultants, assisting in developing the perfect hotel or resort through a feasibility study and a comprehensive 10-year cash flow forecast. This option can include a solid concept of the planned property for architects to work with.
We can create bank presentations and accompany you to meetings, presenting the project professionally. Remember, banks are more willing to provide funding if they are confident they will get their money back.
We can extend our services to include the design and construction phases, which is highly recommended to save you money. Additionally, we can manage the property for you.
Let's sit down together to understand your needs, vision, dreams, and expectations so we can discuss the best ways to support you.
For Management it’s a different story, there we charge a re-branding fee (for existing properties) and then a negotiated percentage of the Net-Revenue and a negotiated percentage of GOP (Gross Operating Profit)
Gross Operating Profit (GOP) is a key financial metric that represents the revenue remaining after deducting departmental expenses and undistributed operating expenses.
GOP is calculated by subtracting the total departmental expenses (such as Rooms, Food & Beverage, and Other Operated Departments) and undistributed operating expenses (such as Administrative and General, Information and Telecommunications Systems, Sales and Marketing, Property Operations and Maintenance, and Utilities) from the total operating revenue.
EBITA stands for Earnings Before Interest, Taxes, and Amortization.
It provides a comprehensive framework for financial reporting and analysis, ensuring consistency and transparency across different properties and organizations. The system covers various aspects of hotel operations, including revenue, expenses, and profitability, and helps hotel managers and owners make informed decisions about their operations, budgeting, and financial planning.
The BOOK is periodically updated to reflect changes in industry practices, technology, and accounting standards. The latest edition, the 12th Revised Edition, focuses on increased reporting transparency and provides guidance for effective management and benchmarking.
Every professional hotel management company or hotel operation (and a professional Chief Accountant) will use this system for best financial control, for transparency and for standardization.
We specialize in small properties.
Your 35-120 room boutique hotel, or Rental Pool Property isn’t just a smaller version of a big hotel—it’s something special. We tailor our approach to fit your size, your style, and your goals.
We care—personally.
You’ll never be just another client. We know your name, your property, and your story. We’re here when you need us, and we genuinely care about your success.
We help you grow, not just operate.
If you grow... we grow!
We don’t just run your hotel—we help you build it. From concept design to marketing ideas to guest experience tips, we’re your coach, your strategist, and your biggest cheerleader.
FRIENDS So, why not Contact Us
Let’s sit down together—over coffee, over stories. Let’s share our dreams, listen deeply, and see if there’s a spark. When visions align, success isn’t just possible—it’s inevitable.
CLICK HERE for a coffee and good talk!
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